Broadcast campaigns
Send approved templates with images, video, documents, carousels and buttons to a segment, a tag or a hand-picked list. Personalise every message, schedule it, pace it, pause it — and follow up with people who didn't read.
Sell more on WhatsApp, as one team.
Campaigns, a shared inbox and a sales pipeline on your own WhatsApp number — built on the official WhatsApp Business Platform. Connect in a few minutes, no developer needed.
- Official WhatsApp Business Platform
- No markup on Meta's charges
- Plans from ₹999/month
Live in minutes. No tokens, no webhooks, no developer.
Other tools ask you to create a Meta app and paste access tokens. With WAdesk you sign in with Facebook and you're done — the technical setup happens on our side.
- 01
Click Connect WhatsApp
Right after you sign up. A secure Meta window opens on top of the page.
- 02
Pick your business and number
Sign in with Facebook, choose or create your WhatsApp Business account, and verify your number with a code.
- 03
Start sending
WAdesk turns on messaging, delivery receipts and template reviews by itself. Import contacts and send your first campaign.
Every WhatsApp conversation, in one workspace.
Campaigns, chats and contacts live side by side, so the person who sends the offer can see who replied — and the person who replies can see what they were sent.
Shared team inbox
Every reply lands in one inbox your whole team works from. Assign chats, leave internal notes, answer with quick replies by typing “/”, and always see how long the 24-hour reply window has left.
Contacts you're allowed to message
Import from CSV or Excel (or paste numbers), map columns, clean up phone formats and merge duplicates. Every import asks you to confirm consent, and each contact keeps its opt-in status and source.
Templates with Meta's approval status
Build templates in a visual editor with a live WhatsApp preview and Meta's rules checked as you type. Submit for review and watch each one move from in review to approved — with the reason if Meta rejects it.
Automations
Answer the routine questions instantly: keyword replies, a welcome message for new contacts, an away message outside business hours, and STOP / START handling that runs on its own.
Analytics
Delivered, read and replied for every campaign, the best time to send, and failure reasons in plain language.
Team roles
Agents work the inbox, admins run campaigns, owners manage the team and billing.
Built around WhatsApp's rules, so your number stays healthy.
WhatsApp rewards businesses that message people who want to hear from them. The guardrails are part of the product, not a page in the help centre.
Consent on every contact
Imports ask you to confirm opt-in, and each contact records whether, when and how they agreed.
Unconfirmed contacts left out
Broadcasts skip contacts without confirmed opt-in unless you deliberately include them.
STOP means stop
Opt-outs are applied the moment they arrive and checked again right before every send.
The 24-hour window, respected
Free-form replies only while the customer-service window is open; approved templates outside it.
Simple plans in rupees. Meta's rates at cost.
Every plan includes the shared inbox, broadcasts, templates and automations. Pay yearly and get 2 months free.
Compare all plansStarter
For a business getting started on WhatsApp
₹999/month
- 10,000 contacts
- 25,000 broadcast recipients / month
- 3 team members
Growth
Most popularFor teams running campaigns every week
₹2,499/month
- 50,000 contacts
- 150,000 broadcast recipients / month
- 10 team members
Pro
For high-volume senders
₹5,999/month
- 250,000 contacts
- 1,000,000 broadcast recipients / month
- 25 team members
Prices exclude GST. WhatsApp messaging charges are billed by Meta at its published rates. Need more volume? Enterprise.
Questions, answered.
Are WhatsApp's own message charges included in the price?
No — and that's on purpose. WAdesk's plans cover the software. WhatsApp's own messaging charges are set by Meta and billed by Meta directly to your WhatsApp Business Account, at Meta's published rates. They depend on the message category (marketing, utility, authentication) and the recipient's country.
We never resell message credits or add a markup. See Meta's pricing page for current rates.
Do I need a developer or my own Meta app?
No. Click Connect WhatsApp, sign in with Facebook in Meta's secure window, choose your business and verify your number. WAdesk connects the number and turns on incoming messages, delivery receipts and template reviews by itself — there are no tokens, app IDs or webhooks for you to set up.
Do I need a new phone number?
Not necessarily. You can connect a new number or one you already own, as long as it can receive a verification SMS or call. A number that's in use on the regular WhatsApp or WhatsApp Business app generally has to be moved to the WhatsApp Business Platform first — which is why many businesses start with a fresh number.
Can I get the green tick?
The verified badge — WhatsApp now shows a blue tick for verified businesses — is granted by Meta, not by WAdesk or any other software provider. Meta looks at things like business verification and how well known your brand is, and the decision is theirs. WAdesk works exactly the same with or without it.
Who can I send marketing messages to?
WhatsApp's rules are simple: message only people who've agreed to hear from your business on WhatsApp (opt-in), and stop when they ask. WAdesk records consent for every contact, leaves unconfirmed contacts out of broadcasts by default, and handles STOP and START replies for you.
Read the WhatsApp Business Messaging Policy for the full detail.
How does the free trial work?
You get 14 days with the Growth plan's features — up to 1,000 contacts, 3 team members and 1,000 broadcast recipients — so you can connect your number, import contacts and send real campaigns. Choose a plan whenever you're ready to keep going.
How is my data protected?
Traffic is encrypted, WhatsApp access tokens are encrypted at rest (AES-256-GCM), every workspace is isolated from every other at the database level, and team roles control who can do what. We don't sell data and there are no ads or trackers. Details are in our Privacy Policy.
Your customers are already on WhatsApp. Meet them there.
Connect your number, import your contacts and send your first campaign today. 14 days free, no card needed to start.